Privacy Policy

Last Updated: July 2026

Introduction

HG IT Ltd (“HG IT”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use and protect your information when you visit our website or contact us regarding our IT services.

Who We Are

HG IT Ltd, 320 London Road, Hazel Grove, Stockport, Cheshire SK7 4RF, United Kingdom.

Company Number: 15623042

Information We Collect

We may collect information including:

Name
Company name
Email address
Telephone number
Postal address
Information you provide through our contact forms
Details relating to enquiries or support requests
Website usage information through cookies and analytics

How We Use Your Information

We use your information to:

Respond to enquiries
Provide quotations
Deliver IT support and consultancy services
Manage customer relationships
Improve our website
Meet legal and regulatory obligations
Prevent fraud and maintain website security

We will only process your personal information where we have a lawful basis to do so.

Cookies

Our website uses cookies to improve functionality and understand how visitors use our website.

Cookies may include:

Essential website cookies
Website analytics cookies
Performance cookies

You can control or disable cookies through your browser settings.

Google Analytics

We may use Google Analytics to understand how visitors use our website.

Google Analytics collects anonymous information such as:

Pages visited
Time spent on the website
Browser type
Device information
Approximate location

This information helps improve our website and services.

Contact Forms

When you submit a contact form, we collect the information you choose to provide so that we can respond to your enquiry.

We will never sell your personal information.

Marketing Communications

If you choose to receive marketing communications, you may unsubscribe at any time by contacting us or using the unsubscribe link included within emails.

Sharing Your Information

We only share your information where necessary, including with:

Trusted technology providers
Hosting providers
Email providers
Professional advisers
Legal or regulatory authorities where required

We do not sell personal information.

Data Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, misuse, loss or disclosure.

However, no internet transmission is completely secure.

Data Retention

We retain personal information only for as long as necessary to:

Provide our services
Meet legal obligations
Resolve disputes
Maintain business records

Your Rights

Under UK GDPR you have the right to:

Access your personal information
Correct inaccurate information
Request deletion
Restrict processing
Object to processing
Request data portability
Withdraw consent where applicable

To exercise these rights, please contact us.

Third Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be published on this page with the revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or how we process your information, please contact HG IT Ltd using the details provided on our Contact page.